Deskripsi Pekerjaan
Are you looking to kickstart your management career with one of the fastest-growing retailers in Southeast Asia? MR.DIY is seeking ambitious, high-potential individuals for our Supervisor Apprentice Program (SAP) in Kota Tinggi, Johor. This program is specifically designed to transition high-performing employees into leadership roles through intensive on-the-job training, mentorship, and operational exposure.
As an apprentice, you will gain a 360-degree view of retail excellence, learning how to manage store operations, drive sales performance, and lead a diverse team. We are looking for individuals who are not just looking for a job, but a career path where they can influence outcomes and grow alongside a brand that is a household name.
Tanggung Jawab
- Participate in structured on-the-job training modules covering retail operations and management.
- Assist the Store Supervisor in daily floor operations, ensuring compliance with company standards and policies.
- Supervise frontline staff to ensure excellent customer service delivery and efficient transaction handling.
- Monitor inventory levels, manage stock replenishment, and execute effective merchandising strategies.
- Handle customer inquiries, feedback, and conflict resolution in a professional manner.
- Analyze daily sales reports to identify growth opportunities and areas for operational improvement.
- Support the opening and closing procedures of the store while maintaining security protocols.
Kualifikasi
- Possess a Diploma or Bachelor’s Degree in Business Management, Retail Management, or a related field.
- Fresh graduates are highly encouraged to apply; prior retail experience is an added advantage.
- Strong leadership potential with a willingness to learn and adapt to a fast-paced environment.
- Excellent communication skills in Malay and English.
- Must be willing to work shifts, weekends, and public holidays.
- Problem-solving mindset with a focus on delivering results.
- Ability to work effectively within a team and manage frontline personnel.