Deskripsi Pekerjaan
Are you looking to kickstart your management career with one of the fastest-growing retailers in Southeast Asia? MR.DIY is seeking ambitious, high-energy individuals to join our Supervisor Apprentice Program (SAP) in Taman Gembira, Kulai. This structured program is designed to transform high-potential talent into future retail leaders through intensive on-the-job training, mentorship, and operational exposure.
As an SAP participant, you will gain a comprehensive understanding of retail store operations, inventory management, and customer service excellence. You will work closely with senior store managers to learn how to lead teams, drive store performance, and ensure our customers enjoy the best shopping experience. If you are a proactive problem solver with a passion for retail excellence, we want to meet you.
Tanggung Jawab
- Assist in daily store operations to ensure efficiency and high service standards.
- Support the Store Supervisor in managing stock inventory, shelf replenishment, and visual merchandising.
- Learn and execute store opening and closing procedures with strict adherence to SOPs.
- Provide exceptional customer service and handle customer inquiries or feedback professionally.
- Assist in the supervision of store staff, ensuring compliance with company policies and safety protocols.
- Monitor sales performance and contribute ideas to achieve store targets.
- Prepare regular operational reports for management review.
Kualifikasi
- Diploma or Degree in Retail Management, Business Administration, or a related field.
- Fresh graduates with a strong drive to succeed are highly encouraged to apply.
- Strong interpersonal and communication skills in Malay and English.
- Ability to work on a rotational shift basis, including weekends and public holidays.
- Possess a proactive attitude, a hunger for learning, and the ability to work under pressure.
- Good team player with strong organizational and multitasking capabilities.
- Prior experience in retail or hospitality is an added advantage but not mandatory.