Deskripsi Pekerjaan
Are you an aspiring leader ready to kickstart your career with Malaysia's leading home improvement retailer? MR.DIY is looking for motivated and high-potential individuals to join our Supervisor Apprentice Program (SAP) at our Taman Impian Emas location in Skudai, Johor.
As an apprentice, you will undergo an intensive, hands-on training program designed to transform you into a retail management professional. You will gain comprehensive exposure to store operations, inventory management, team leadership, and customer service excellence. If you are passionate about growth, results-oriented, and eager to learn the ropes of a fast-paced retail environment, this is the perfect stepping stone for your career.
We offer a supportive environment with clear pathways for career progression within the MR.DIY group, ensuring that you develop both the soft and hard skills required to lead high-performing teams.
Tanggung Jawab
- Participate in structured on-the-job training covering all aspects of retail store operations.
- Support the Store Supervisor in daily store management, including sales targets and operational efficiency.
- Provide exceptional customer service and resolve escalated customer inquiries effectively.
- Monitor inventory levels, perform stock replenishments, and manage product displays.
- Ensure compliance with company standards regarding store hygiene, safety, and security.
- Assist in staff coordination and support team members to achieve daily operational goals.
- Maintain accurate records and generate operational reports for management review.
Kualifikasi
- Diploma or Degree in Business Administration, Retail Management, or any related field.
- Fresh graduates with a strong passion for retail and leadership are highly encouraged to apply.
- Excellent communication skills in English and Bahasa Malaysia (Mandarin is an added advantage).
- Strong sense of responsibility, initiative, and a positive "can-do" attitude.
- Ability to work on a rotational shift basis, including weekends and public holidays.
- Basic computer literacy, particularly in Microsoft Office suite.
- Proven ability to work well within a diverse team environment.