Deskripsi Pekerjaan
Join MR.DIY's prestigious Supervisor Apprentice Program (SAP) in Negeri Sembilan and launch your career in retail leadership! This comprehensive 12-month program combines hands-on store operations with structured mentorship, equipping you with the skills to become a future retail supervisor. Work alongside industry experts while gaining exposure to inventory management, team leadership, customer service excellence, and operational efficiency. Participants receive personalized coaching, professional development workshops, and real-world experience in a dynamic retail environment. Perfect for ambitious individuals seeking to build a foundation in retail management with Malaysia's leading home improvement retailer.
Tanggung Jawab
- Oversee daily store operations and ensure exceptional customer service standards
- Train and mentor junior staff in product knowledge and sales techniques
- Monitor inventory levels and assist with stock replenishment processes
- Implement visual merchandising guidelines to enhance product presentation
- Assist in scheduling and coordinating team assignments
- Resolve customer inquiries and operational challenges promptly
- Support store manager in achieving sales targets and KPIs
- Maintain compliance with company policies and safety regulations
Kualifikasi
- SPM or equivalent minimum qualification
- Strong leadership potential and communication skills
- Basic computer literacy (MS Office applications)
- Willingness to work flexible hours including weekends
- Customer service experience preferred but not required
- Ability to work in a fast-paced retail environment
- Problem-solving abilities and attention to detail
- Must be Malaysian citizen with valid work permit