Deskripsi Pekerjaan
Are you looking to kickstart your career with one of Malaysia's most dynamic and fastest-growing retailers? MR.DIY is seeking ambitious, high-energy individuals for our Supervisor Apprentice Program (SAP) based at our location in Jalan Balapan, Seksyen 13, Shah Alam.
The Supervisor Apprentice Program is designed to cultivate the next generation of retail leaders. As an apprentice, you will undergo comprehensive training covering store operations, inventory management, team leadership, and customer service excellence. You will work alongside experienced mentors who are dedicated to your professional development and career progression within the company.
This is a fast-paced role that offers a steep learning curve. If you are passionate about retail, have a hands-on approach, and are ready to take on the challenges of managing a world-class store environment, we want to hear from you. Join us and be part of a team that is constantly innovating and putting customers first.
Tanggung Jawab
- Participate in end-to-end retail store operational training and development.
- Assist in managing daily store activities, including stock replenishment, merchandising, and display standards.
- Learn to lead, motivate, and supervise a team of retail associates to ensure high performance.
- Ensure compliance with company policies, safety standards, and operational guidelines.
- Handle customer inquiries and resolve feedback to maintain a high level of customer satisfaction.
- Monitor inventory levels and assist in regular stock takes and quality control.
- Prepare daily sales reports and provide insights for store performance improvement.
- Support the Store Manager in achieving store sales targets and KPIs.
Kualifikasi
- Candidate must possess at least a Diploma or Degree in Business Studies, Retail Management, or a related field.
- Fresh graduates are highly encouraged to apply; prior experience in retail or customer service is a plus.
- Strong interpersonal and communication skills with a customer-centric mindset.
- Demonstrated leadership potential and a proactive, problem-solving attitude.
- Able to work on shifts, weekends, and public holidays as required by the retail environment.
- Proficiency in Bahasa Malaysia and English; ability to speak other local dialects is an advantage.
- Fast learner who can adapt quickly to changing retail trends and store requirements.
- Committed to building a long-term career in the retail industry.