Deskripsi Pekerjaan
Are you ready to fast-track your career with Malaysia's leading home improvement retailer? MR.DIY is seeking energetic, ambitious, and leadership-oriented individuals to join our prestigious Supervisor Apprentice Program (SAP) at our Taman Adda Heights branch in Johor. This program is specifically designed to transform high-potential candidates into professional retail leaders within a dynamic and rapidly expanding organization.
As a Supervisor Apprentice, you will undergo an intensive on-the-job training program that covers every aspect of retail management. From mastering store operations and inventory control to developing world-class team leadership skills, this role offers a comprehensive foundation for a successful career in management. You will work closely with experienced mentors who will guide you through the complexities of high-volume retail, ensuring you are equipped to manage a store efficiently and effectively.
At MR.DIY, we believe in promoting from within. This program is not just a job; it is a clear career pathway. Successful graduates of the SAP program are prioritized for supervisory and management vacancies across our extensive network of stores. If you are a proactive problem-solver with a passion for customer service and a drive to succeed, we want to hear from you. Join us and become a part of a household brand that serves millions of Malaysians every year.
Tanggung Jawab
- Participate in comprehensive training modules covering retail operations, merchandising, and inventory management.
- Assist the Store Manager in supervising daily activities to ensure smooth operations and high standards of efficiency.
- Lead and motivate retail staff to achieve store sales targets and provide exceptional customer service.
- Manage stock replenishment, shelf arrangements, and visual merchandising according to company guidelines.
- Oversee cash management, POS systems, and administrative reporting for the branch.
- Ensure compliance with safety, health, and security regulations within the store environment.
- Identify and resolve customer complaints or operational issues in a professional and timely manner.
Kualifikasi
- Candidate must possess at least a Diploma or Bachelor’s Degree in any field (Retail Management, Business Studies, or related fields preferred).
- Fresh graduates are highly encouraged to apply as structured training is provided.
- Strong interpersonal and communication skills in English and Bahasa Malaysia.
- A leadership mindset with the ability to manage and inspire a diverse team.
- Willingness to work on a rotational shift basis, including weekends and public holidays.
- Highly motivated, resilient, and able to thrive in a fast-paced retail environment.
- Basic proficiency in Microsoft Office applications.