Deskripsi Pekerjaan
Embark on a transformative career journey with MR.DIY's Supervisor Apprentice Program (SAP) in Taman Pulai Indah, Pekan Nanas! This comprehensive apprenticeship is designed to cultivate future retail leaders through hands-on training and structured mentorship. As an apprentice supervisor, you'll gain invaluable insights into store operations, team leadership, inventory management, and customer service excellence. Our program combines practical experience with theoretical learning, equipping you with the skills to thrive in Malaysia's dynamic retail sector. MR.DIY is committed to nurturing talent, offering a supportive environment where you'll develop supervisory capabilities while contributing to our award-winning customer experience. This is your opportunity to build a strong foundation in retail management with one of Southeast Asia's fastest-growing home improvement retailers. Join us to accelerate your career growth and become part of a company that values innovation and employee development.
Tanggung Jawab
- Assist in daily store operations including opening/closing procedures and safety compliance
- Learn inventory management systems, stock reconciliation, and merchandising standards
- Support team members in delivering exceptional customer service and resolving inquiries
- Participate in training sessions covering leadership, conflict resolution, and operational efficiency
- Monitor store presentation, cleanliness, and compliance with visual merchandising guidelines
- Contribute to sales targets through upselling techniques and promotional execution
- Document store activities and provide feedback to management team
- Collaborate with cross-functional departments to ensure smooth operations
Kualifikasi
- SPM or equivalent qualification with minimum 3 credits
- Basic proficiency in Microsoft Office applications (Word, Excel)
- Strong communication and interpersonal skills in Bahasa Malaysia and English
- Ability to work flexible hours including weekends and public holidays
- Eagerness to learn retail operations and supervisory techniques
- Customer service mindset with problem-solving abilities
- Previous retail or hospitality experience is advantageous
- Must be Malaysian citizen or hold valid work authorization