Deskripsi Pekerjaan
Are you a hands-on retail professional with a passion for inventory management and customer service? We are currently seeking a highly motivated and detail-oriented Supervisor or Assistant Supervisor to join our team in Ipoh. This role focuses on the efficient management and operation of our Sundry and Toiletries departments.
As a supervisor, you will play a pivotal role in ensuring our shelves are well-stocked, our inventory records are accurate, and our staff provides an exceptional shopping experience. We are looking for a proactive individual who can lead by example, maintain high visual merchandising standards, and contribute to the overall sales performance of the store. If you have a background in retail operations and thrive in a fast-paced environment, we would love to hear from you.
Tanggung Jawab
- Oversee day-to-day operations of the Sundry and Toiletries departments to ensure maximum sales and efficiency.
- Monitor stock levels, manage replenishment schedules, and conduct regular inventory cycle counts.
- Lead, train, and mentor retail staff to ensure high standards of customer service and professional conduct.
- Implement and maintain attractive visual merchandising and product displays to boost foot traffic and sales.
- Analyze sales reports and department performance to identify growth opportunities and resolve discrepancies.
- Ensure compliance with health, safety, and hygiene standards within the assigned departments.
- Handle customer inquiries and resolve complaints effectively to maintain a positive brand reputation.
Kualifikasi
- Minimum SPM qualification or Diploma in Retail Management, Business Administration, or a related field.
- At least 1-2 years of proven experience in a retail supervisory or team lead position.
- Strong understanding of inventory control systems and shelf management.
- Excellent communication skills in Bahasa Malaysia, English, or Mandarin are highly advantageous.
- Strong leadership capabilities with the ability to motivate a diverse team.
- Basic proficiency in Microsoft Office (Excel and Word) for daily reporting.
- Willingness to work retail hours, including weekends and public holidays as per the shift roster.