Deskripsi Pekerjaan
Are you a dynamic leader with a passion for digital retail? Goday Indonesia Food is seeking a highly motivated Supervisor E-Commerce who is fluent in Mandarin to drive our online presence to new heights. In this role, you will be the strategic backbone of our digital store operations, managing end-to-end sales processes across major platforms like Shopee, TikTok Shop, and Tokopedia.
We are looking for a hands-on professional who understands the nuances of the Indonesian e-commerce landscape and can effectively communicate with international stakeholders. You will lead a dedicated team to optimize product visibility, execute promotional campaigns, and ensure an exceptional customer experience. If you are data-driven, result-oriented, and ready to scale a food brand in a competitive digital market, we invite you to join our growing team.
Tanggung Jawab
- Develop and execute comprehensive e-commerce strategies to achieve monthly and quarterly sales targets.
- Oversee daily operations on Shopee, TikTok Shop, and Tokopedia, including product uploads, inventory management, and price optimization.
- Coordinate with internal teams and external suppliers to ensure seamless supply chain and order fulfillment processes.
- Analyze sales performance data and platform analytics to identify growth opportunities and resolve operational bottlenecks.
- Manage promotional calendars, flash sales, and ad spend (Ads management) to maximize ROI across all channels.
- Provide regular reports to senior management regarding platform performance, market trends, and competitor activities.
- Act as the primary point of contact for Mandarin-speaking stakeholders to report updates and align strategies.
Kualifikasi
- Bachelor’s degree in Business, Marketing, Management, or a related field.
- Fluency in Mandarin (written and spoken) is mandatory to communicate with regional headquarters.
- Minimum 2-3 years of proven experience as an E-commerce Specialist or Supervisor.
- In-depth knowledge of managing seller centers for Shopee, TikTok Shop, and Tokopedia.
- Strong analytical skills with the ability to interpret sales data and digital marketing metrics.
- Excellent leadership skills with the ability to manage and motivate a small team.
- Highly organized, proactive, and capable of working effectively under pressure in a fast-paced environment.