Deskripsi Pekerjaan
Are you a natural leader with a passion for retail operations and team management? Tjap Nyonya Kaya is seeking a dedicated and dynamic Supervisor Generalist to join our growing team in Tangerang. In this pivotal role, you will be the backbone of our store operations, ensuring that daily activities run smoothly while delivering exceptional service to our valued customers. We pride ourselves on our commitment to excellence, offering a competitive salary and guaranteed career development opportunities for driven professionals. If you are ready to take the next step in your career and lead a diverse team in a thriving retail environment, we want to hear from you.
Tanggung Jawab
- <ul><li>Oversee daily store operations to ensure efficient workflow and high standards of service.</li><li>Manage, train, and motivate staff to maintain high performance and team morale.</li><li>Monitor inventory levels and coordinate with management for stock replenishment.</li><li>Handle customer inquiries and resolve complaints professionally to ensure satisfaction.</li><li>Analyze sales data and operational metrics to identify trends and improve performance.</li><li>Ensure strict compliance with company policies, health, and safety regulations.</li><li>Create and manage staff schedules to optimize coverage during peak hours.</li></ul>
Kualifikasi
- <ul><li>Minimum 2-3 years of experience in retail management or general supervision.</li><li>Strong leadership, interpersonal, and communication skills.</li><li>Ability to work flexible hours, including weekends and public holidays.</li><li>Proficiency in basic computer applications and Point of Sale (POS) systems.</li><li>High school diploma or equivalent required; relevant certifications are a plus.</li><li>Demonstrated ability to solve problems quickly and effectively.</li><li>A passion for customer service and retail operations.</li></ul>