Deskripsi Pekerjaan
Are you a strategic HR leader ready to elevate your career? Sutherland, a global leader in business process optimization and digital transformation, is seeking a dynamic and experienced Supervisor - HR Business Partner (HRBP) to join our growing team in Davao.
In this pivotal role, you will act as a trusted advisor to business leaders, aligning HR strategies directly with organizational goals. You will drive critical initiatives in talent management, complex employee relations, performance management, and organizational development. As the crucial bridge between our people and our business objectives, you will foster a high-performance culture rooted in innovation and collaboration.
Your expertise will be instrumental in navigating the complete employee lifecycle for your assigned client groups. From strategic workforce planning and data-driven decision-making to coaching line managers on leadership effectiveness, your work will have a direct impact on the success of Sutherland's operations in Davao. We are looking for a leader who champions employee engagement and cultivates an inclusive environment where everyone can thrive.
Davao is a vibrant and strategic hub for Sutherland. We are deeply committed to our local team, offering a supportive work environment, access to world-class continuous learning platforms, and a clear path for career advancement. At Sutherland, we offer a competitive compensation package, comprehensive health benefits, and unparalleled opportunities for professional development in a global setting. If you are passionate about HR, thrive in a fast-paced BPO environment, and are ready to drive meaningful change, we encourage you to apply today!
Tanggung Jawab
- Partner with business leaders to understand their strategic objectives and translate them into actionable HR plans that drive organizational success.
- Oversee the full employee lifecycle management for assigned business units, including talent acquisition support, onboarding, performance management, and offboarding.
- Act as a primary point of contact for complex employee relations issues, conducting thorough investigations and providing sound recommendations that align with company policy and local labor laws.
- Drive talent development initiatives, including coaching, career pathing, and succession planning to build a robust leadership pipeline.
- Analyze HR metrics and workforce data to identify trends and provide data-driven insights to business leaders for strategic decision-making.
- Champion employee engagement strategies and organize programs that foster a positive, inclusive, and high-performance culture.
- Ensure strict compliance with all Philippine labor regulations and internal HR policies, mitigating risks and maintaining accurate documentation.
- Supervise and mentor junior HR team members, ensuring the delivery of high-quality HR services across the team.
Kualifikasi
- Bachelor's degree in Psychology, Human Resources Management, Business Administration, or a related field.
- At least 3-5 years of progressive experience in an HR Business Partner or Generalist role, preferably within the BPO or outsourcing industry.
- With at least 1-2 years of supervisory or team lead experience, demonstrating the ability to mentor and guide junior HR professionals.
- Strong working knowledge of Philippine labor laws, DOLE regulations, and statutory requirements (SSS, PhilHealth, Pag-IBIG).
- Excellent communication, interpersonal, and conflict-resolution skills, with the ability to influence stakeholders at all levels.
- Highly analytical and data-driven, with proficiency in HRIS systems (e.g., Workday, SuccessFactors) and MS Office applications (Excel, PowerPoint).
- Proven ability to thrive in a fast-paced, high-volume, and dynamic BPO environment.
- Willingness to work on-site in Davao and be flexible with shifting schedules as required by the business.