Deskripsi Pekerjaan
Econsave, a leading retail chain in Malaysia, is looking for a dedicated and dynamic Supervisor (Jawi) to join our team in South Seberang Perai, Penang. In this role, you will be instrumental in driving store performance, ensuring exceptional customer service, and overseeing daily retail operations.
As a Supervisor, your ability to read and write in Jawi will be highly valued for managing specific store signage, promotional materials, and localized customer communications. You will act as the bridge between the store management and the frontline staff, ensuring that operational standards are met and that our customers have a seamless shopping experience.
If you are a proactive leader with a passion for the retail industry, we invite you to build a rewarding career with Econsave. We offer a competitive salary, a supportive work environment, and excellent opportunities for career advancement within our expanding network of stores. Join us in our mission to provide quality products at everyday low prices to the community.
Tanggung Jawab
- Oversee daily store operations and ensure smooth workflow on the sales floor.
- Lead, train, and motivate retail staff to achieve sales targets and deliver outstanding customer service.
- Manage and update store signage, price tags, and promotional materials in Jawi as required.
- Handle inventory management, including stock replenishment and minimizing shrinkage.
- Ensure compliance with company policies, safety standards, and visual merchandising guidelines.
- Resolve customer inquiries and complaints in a professional and timely manner.
- Assist the Store Manager in shift scheduling, staff allocation, and performance evaluations.
Kualifikasi
- Minimum SPM or Diploma in Retail Management, Business Administration, or a related field.
- Proven experience as a Retail Supervisor, Team Leader, or similar role in the retail sector.
- Proficiency in reading and writing in Jawi is a mandatory requirement for this role.
- Strong leadership and interpersonal skills with the ability to manage a diverse team.
- Excellent communication skills in Bahasa Malaysia and basic English.
- Willingness to work on shifts, weekends, and public holidays.
- Highly organized, detail-oriented, and capable of problem-solving under pressure.