Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for learning and organizational growth? Insight Enterprises is seeking a dynamic Talent Development Operations Coordinator to join our team in Pasig City. In this pivotal role, you will be the backbone of our global learning initiatives, ensuring that our talent development programs are executed flawlessly across multiple time zones.
As a mid-shift coordinator, you will serve as a key point of contact for employees, stakeholders, and facilitators, managing the logistics, scheduling, and data tracking that drive our organizational success. If you thrive in a fast-paced environment and take pride in delivering seamless training experiences that empower professionals globally, we want to hear from you.
Tanggung Jawab
- Manage end-to-end operational logistics for global virtual and in-person training sessions.
- Coordinate scheduling and participant management through our Learning Management System (LMS).
- Communicate effectively with global facilitators and stakeholders to ensure program readiness.
- Track, analyze, and report on training participation, attendance, and feedback metrics.
- Provide real-time administrative support to ensure high-quality participant experience during mid-shift hours.
- Maintain internal knowledge bases and training documentation for seamless accessibility.
- Identify process improvement opportunities to streamline talent development operations.
Kualifikasi
- Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.
- 1-3 years of experience in training coordination, L&D administration, or HR operations.
- Strong proficiency in LMS platforms, Microsoft Office Suite (Excel/PowerPoint), and virtual collaboration tools (e.g., Teams/Zoom).
- Exceptional organizational and multitasking skills with the ability to manage competing priorities.
- Professional fluency in English with excellent written and verbal communication skills.
- Proven ability to work independently in a mid-shift/night-shift setup.
- Strong analytical mindset with keen attention to detail.