Deskripsi Pekerjaan
Are you looking for a rewarding opportunity in the healthcare sector? Join SUNWAY TCM SDN BHD as a TCM Service Assistant and contribute to a compassionate environment dedicated to patient well-being. We are seeking a dedicated individual to ensure the seamless operation of our healthcare facility, guaranteeing an efficient and positive patient experience.
In this role, you will serve as the first point of contact for our patients, managing front-desk operations and assisting TCM practitioners. You will be responsible for maintaining patient records, scheduling appointments, and providing essential administrative support. We value professionalism, attention to detail, and a genuine passion for serving others. If you are a proactive problem-solver with excellent communication skills, we encourage you to apply for this full-time position in Bandar Sunway.
Tanggung Jawab
- Greet patients warmly upon arrival and manage the front desk reception area.
- Schedule and confirm patient appointments, ensuring efficient time management.
- Assist TCM therapists in preparing treatment rooms and patient documentation.
- Process payments and handle cashier duties accurately.
- Maintain patient confidentiality and update medical records as needed.
- Coordinate with the pharmacy and laboratory for test results and medication.
- Ensure the clinic environment is clean, organized, and welcoming.
Kualifikasi
- SPM or Diploma in a related field (Healthcare, Administration, or Front Office).
- Previous experience in a healthcare or customer service setting is preferred.
- Basic understanding of Traditional Chinese Medicine (TCM) concepts is an advantage.
- Strong interpersonal and communication skills.
- Ability to multitask effectively in a fast-paced medical environment.
- Proficient in Microsoft Office applications (Word, Excel).
- Reliable, punctual, and able to work full-time hours.