Deskripsi Pekerjaan
Are you a beauty enthusiast with a passion for leadership and customer experience? Social Bella Indonesia, the leading beauty-tech company behind Sociolla, is looking for a dynamic Team Leader for our Beauty Advisor Event. In this role, you will be the face of our brand, leading a team of talented beauty advisors to create an unforgettable shopping experience during our exclusive brand activations and events.
We are seeking a results-driven individual who thrives in fast-paced retail environments and has a deep understanding of beauty trends and skincare products. As a Team Leader, you will not only drive sales performance but also inspire your team to provide professional consultations, ensuring every customer finds their perfect beauty match.
Tanggung Jawab
- Lead, mentor, and motivate a team of beauty advisors during high-traffic promotional events.
- Ensure the highest standards of customer service and professional beauty consultation are maintained.
- Monitor daily sales targets and implement strategies to achieve and exceed key performance indicators (KPIs).
- Oversee event setup and teardown to ensure brand visual standards are met according to Sociolla guidelines.
- Manage inventory levels and product displays effectively during the event duration.
- Handle customer inquiries, feedback, and complaints with professionalism and a solution-oriented mindset.
- Provide regular reporting on team performance, customer insights, and sales figures to management.
Kualifikasi
- Minimum 2 years of experience in retail, preferably in the beauty, fashion, or cosmetic industry.
- Proven track record in a leadership or supervisory role is highly preferred.
- Deep passion for beauty, skincare, and current makeup trends.
- Strong interpersonal and communication skills with the ability to influence and inspire others.
- Excellent organizational skills and the ability to manage time effectively in a fast-paced environment.
- Ability to work flexible hours, including weekends and public holidays, to align with event schedules.
- Professional appearance and a positive, customer-first attitude.