Deskripsi Pekerjaan
Are you a people person with a passion for retail? We are seeking a dedicated and energetic Team Member to join our dynamic team at our Moa (Mall of Asia) branch! As a Team Member, you will be the face of our brand, ensuring every customer has a positive shopping experience. We pride ourselves on delivering exceptional service and high-quality products that our customers love.
In this role, you will assist customers with their needs, process transactions efficiently, and help maintain an organized and inviting store environment. Whether you are a seasoned retail professional or a fresh graduate looking to kickstart your career, we offer a supportive atmosphere where you can learn, grow, and thrive. Join us in creating memorable moments for our shoppers and contributing to the success of our retail operations.
Tanggung Jawab
- Greet and welcome customers as they enter the store, providing a friendly and professional first impression.
- Assist customers in finding products, answering questions about merchandise, and providing product recommendations.
- Operate the Point of Sale (POS) system accurately to process sales transactions, returns, and exchanges.
- Restock shelves and displays with new merchandise to ensure the store is well-presented and fully stocked.
- Ensure the sales floor and fitting rooms are clean, tidy, and organized at all times.
- Handle customer inquiries and complaints promptly and professionally, escalating issues when necessary.
- Collaborate with team members to achieve daily sales targets and store goals.
Kualifikasi
- High school diploma or equivalent.
- Previous experience in retail, customer service, or sales is an advantage but not strictly required.
- Strong interpersonal and communication skills.
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
- Basic math skills for cash handling and transactions.
- Reliable and punctual with a positive attitude.
- Willingness to work on weekends, holidays, and shifting schedules.