Deskripsi Pekerjaan
Are you a coffee enthusiast with a passion for customer service? Oriental Coffee International is looking for a dynamic and dedicated Tearista to join our team at the bustling City Square location in Johor Bahru. We pride ourselves on delivering high-quality beverages and creating a welcoming atmosphere for our community. This is an excellent opportunity for individuals seeking a stable full-time career in the retail and F&B industry within a well-established brand.
In this role, you will be the face of our brand, interacting with customers daily and ensuring their experience is nothing short of exceptional. We value passion, consistency, and teamwork. If you are ready to bring your energy to our store and grow with us, we encourage you to apply.
Join us at City Square and become part of a team that is committed to excellence in every cup served.
Tanggung Jawab
- Prepare and serve a variety of hot and cold beverages, including specialty coffees, teas, and pastries, following strict recipes and presentation standards.
- Greet customers warmly, take orders accurately, and provide recommendations to enhance the customer experience.
- Operate the Point of Sale (POS) system efficiently to process transactions and handle payments.
- Maintain high standards of cleanliness and hygiene in the coffee preparation area, dining space, and restrooms at all times.
- Monitor inventory levels for ingredients and supplies, and assist in restocking to ensure smooth operations.
- Collaborate with team members to ensure efficient store operations, especially during peak hours.
- Adhere to all company policies, health and safety regulations, and brand guidelines.
Kualifikasi
- Minimum SPM / O-Level or equivalent educational qualification.
- Previous experience in the F&B or retail sector is an advantage but not mandatory.
- Strong passion for coffee and a willingness to learn brewing techniques.
- Excellent communication and interpersonal skills to interact with diverse customers.
- Ability to work flexible hours, including weekends, evenings, and public holidays.
- Physically fit and able to stand for extended periods and perform light physical tasks.
- A positive attitude and a team-oriented mindset.