Deskripsi Pekerjaan
Are you a strategic thinker with a passion for connecting talent with opportunity? iSupport Worldwide is a dynamic, fast-paced organization dedicated to providing top-tier business support solutions. We are seeking a Technical Recruitment Account Manager (Individual Contributor) to own the client relationship lifecycle and drive exceptional recruitment outcomes.
In this critical role, you will be responsible for managing key client accounts and driving successful recruitment partnerships. As an individual contributor, you will leverage your deep understanding of the technical talent market to advise clients, understand complex hiring needs, and ensure a seamless recruitment experience that delights both customers and candidates.
You will work closely with our internal recruitment teams, utilizing advanced sourcing strategies and market insights to deliver high-quality technical professionals across various domains (IT, Engineering, Digital, etc.). Your ability to build trust, negotiate effectively, and provide consultative guidance will be the cornerstone of your success.
Why join iSupport Worldwide?
- Work in a vibrant, collaborative office in Ortigas, Metro Manila (or Hybrid setup).
- Be part of a global company with international clients and exposure to cutting-edge technologies.
- Competitive compensation package: ₱60,000 – ₱80,000 per month.
- Clear career progression paths and extensive professional development opportunities.
- Direct impact on business growth and client satisfaction, with full ownership of your portfolio.
Ready to Make an Impact?
If you are a driven Account Manager or Senior Technical Recruiter looking to transition into a client-facing strategic role, we want to hear from you. Apply now and become a key player in iSupport Worldwide's success story!
Tanggung Jawab
- Manage and grow a portfolio of key client accounts, serving as the primary point of contact for all recruitment-related matters.
- Act as a strategic recruitment partner, deeply understanding client business goals, culture, and technical requirements to deliver tailored talent solutions.
- Drive the end-to-end recruitment lifecycle across multiple technical disciplines, ensuring high-quality candidate slates and timely submissions.
- Forge and maintain strong, long-term relationships with technical professionals, building a robust talent network and pipeline for current and future needs.
- Conduct regular business reviews with clients, analyzing recruitment metrics, gathering feedback, and identifying opportunities for service enhancement and account growth.
- Collaborate closely with internal sourcing and delivery teams to align on recruitment strategies, priorities, and candidate profiles.
- Stay abreast of market trends in the tech industry including competitor intelligence, salary benchmarks, and emerging skill demands to advise clients proactively.
Kualifikasi
- Proven experience as a Recruitment Account Manager, Senior Technical Recruiter, or Agency Account Manager in a staffing or professional services environment.
- Deep understanding of the technical recruitment landscape, including roles in Software Engineering, IT Infrastructure, Cloud, and Data Engineering (specific stack knowledge is a plus).
- Strong business acumen with the ability to consult with senior leadership and hiring managers on talent strategies.
- Excellent communication and negotiation skills, with a track record of closing deals and managing client expectations effectively.
- Demonstrated ability to work in a fast-paced, target-driven environment while managing multiple accounts and competing priorities.
- Proficient in Applicant Tracking Systems (ATS), CRM software, and modern recruitment tools (LinkedIn Recruiter, SeekOut, etc.).
- Highly motivated, self-starter with an individual contributor mindset focused on personal accountability, results, and continuous improvement.
- Bachelor's degree in Business, Human Resources, Psychology, or a related field is preferred but not required if extensive relevant experience is demonstrated.