Deskripsi Pekerjaan
Are you a hands-on professional with a passion for medical technology? Polaris Alkes Starindo is looking for a dedicated Technical Support Staff to join our team in Pekanbaru. As a key member of our operations, you will play a vital role in ensuring that high-quality medical equipment is properly handled, maintained, and delivered to our healthcare partners.
We are seeking a motivated individual who thrives in a technical environment and is committed to excellence in service. You will be the bridge between our principals and the clinical end-users, ensuring that every piece of equipment functions optimally to save lives and improve health outcomes. If you have a strong background in technical maintenance and a desire to grow within the medical device industry, we invite you to apply.
Tanggung Jawab
- Manage the end-to-end handling of medical equipment received from principals.
- Perform quality inspections and functional testing on all incoming and outgoing medical devices.
- Coordinate the distribution process to ensure timely delivery and installation at client sites.
- Provide technical assistance and troubleshooting support for medical devices in the field.
- Maintain accurate logs and documentation for all equipment handling, repairs, and distributions.
- Ensure compliance with company safety standards and medical regulatory requirements.
- Act as a primary contact point for technical inquiries regarding product specifications and maintenance.
Kualifikasi
- Minimum D3/S1 degree in Biomedical Engineering, Electrical Engineering, or a related technical field.
- Proven experience as a Technical Support or Field Service Engineer, preferably in the medical equipment industry.
- Strong analytical and problem-solving skills, with an eye for detail.
- Ability to read and interpret technical manuals and engineering schematics.
- Good communication skills in Indonesian (English proficiency is a plus).
- Willingness to travel within the Pekanbaru area for site visits and installations.
- Able to work under pressure and manage tasks with high professional integrity.