Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for healthcare technology? Polaris Alkes Starindo is currently seeking a dedicated Technical Support Staff to join our team in the Malang area. In this role, you will be the backbone of our operations, ensuring that high-quality medical equipment is handled, maintained, and distributed with precision.
As a Technical Support Staff, you will act as a key liaison between our principals and our clients. You will play a vital role in ensuring that every medical device meets our strict quality standards before it reaches the end user. This is an excellent opportunity for an individual looking to develop their expertise in the medical device industry within a supportive and growing company environment.
If you possess strong technical aptitude, a commitment to safety, and a proactive approach to troubleshooting, we want to hear from you!
Tanggung Jawab
- Manage the end-to-end handling of medical equipment received from principals.
- Perform comprehensive quality control and functionality checks on all incoming devices.
- Coordinate with logistics and sales teams to ensure timely and safe distribution of medical equipment.
- Maintain detailed documentation and inventory records for all handled units.
- Provide technical assistance and troubleshooting support for equipment installation or configuration.
- Adhere to all safety protocols and regulatory standards for medical device handling.
- Prepare periodic reports on equipment status and performance for management.
Kualifikasi
- Minimum Diploma degree (D3) in Electro-Medical Engineering, Biomedical Engineering, or a related technical field.
- Previous experience in medical equipment maintenance or technical support is highly preferred.
- Strong understanding of medical device handling and safety protocols.
- Excellent analytical and troubleshooting skills.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in using basic technical tools and Microsoft Office Suite.
- Must be based in or willing to work in the Malang area.
- Fast learner with a high sense of responsibility and integrity.