Deskripsi Pekerjaan
Are you a persuasive communicator with a passion for connecting with people? Join our dynamic team in Surakarta as a Telemarketing Specialist. In this role, you will be the voice of our brand, engaging with potential customers through various channels to drive sales and brand awareness. We are looking for enthusiastic individuals who can articulate product features and promotional offers clearly and confidently. You will handle both inbound and outbound communications, ensuring every interaction leaves a positive impression and contributes to our growth.
As a Telemarketer, you will play a crucial role in expanding our customer base. You will proactively reach out to leads, answer queries regarding our products, and close deals by understanding customer needs. Our ideal candidate thrives in a target-oriented environment and possesses the resilience to handle rejection while maintaining a positive demeanor. If you have a knack for sales and excellent communication skills, we want to hear from you.
Tanggung Jawab
- Conduct outbound calls and respond to customer inquiries via chat and social media platforms.
- Articulate product features, benefits, and current promotional offers to potential clients.
- Build and maintain strong, long-lasting relationships with new and existing customers.
- Identify customer needs and suggest appropriate solutions to drive sales.
- Handle objections and negotiate terms to close sales effectively.
- Update and maintain accurate customer records in the CRM system.
- Follow up with leads consistently to ensure timely closing.
Kualifikasi
- Excellent verbal communication and interpersonal skills.
- Persuasive negotiation and sales abilities.
- Ability to work in a fast-paced, target-driven environment.
- Basic computer literacy and familiarity with CRM software.
- High school diploma or equivalent qualification.
- Positive attitude, resilience, and strong work ethic.
- Willingness to work on shifts if required.