Deskripsi Pekerjaan
Are you a results-driven professional with a passion for sales and financial solutions? Dwi Cermat Indonesia is looking for a dynamic Telemarketing Borrower to join our growing team in Jakarta. In this role, you will be the bridge between our innovative financial products and clients seeking reliable lending solutions. We are looking for someone who excels in persuasive communication, understands the fintech landscape, and is eager to hit aggressive performance targets in a fast-paced environment.
As part of our sales department, you will play a crucial role in expanding our customer base by proactively reaching out to potential borrowers, explaining our offerings, and guiding them through the application process. We offer a supportive culture, professional growth opportunities, and a competitive compensation package for those who demonstrate excellence.
Tanggung Jawab
- Conduct outbound calls to potential borrowers to promote loan products and financial services.
- Provide detailed information regarding loan terms, interest rates, and application requirements.
- Manage a pipeline of prospects and follow up on leads generated through marketing campaigns.
- Achieve and exceed monthly sales targets and key performance indicators (KPIs).
- Maintain accurate and up-to-date records of customer interactions within the CRM system.
- Handle customer inquiries professionally and resolve issues to ensure high conversion rates.
- Collaborate with the credit and operations teams to streamline the borrower onboarding process.
Kualifikasi
- Minimum 1 year of proven experience in Telemarketing, preferably within the Fintech or Banking industry.
- Excellent verbal communication skills in Bahasa Indonesia with a polite and professional tone.
- Strong negotiation and persuasion skills with a customer-centric approach.
- Ability to work under pressure and thrive in a target-driven environment.
- Self-motivated with a strong desire to achieve individual and team goals.
- Proficient in basic computer skills and CRM software navigation.
- High school diploma or equivalent; relevant degree is a plus.