Deskripsi Pekerjaan
Join Citanusa Group as a dynamic Telemarketing Specialist and become a key driver of our sales growth. In this role, you'll leverage exceptional communication skills to engage potential customers through telephonic and digital channels, converting prospects into loyal clients. We're seeking persuasive professionals who thrive in fast-paced environments and can articulate our value proposition clearly. You'll represent our brand with enthusiasm while maintaining professionalism in every interaction, whether via traditional calls or WhatsApp messaging. This position offers a unique opportunity to develop your sales acumen while contributing to a forward-thinking company's expansion goals.
Tanggung Jawab
- Conduct outbound calls and WhatsApp messaging to generate qualified leads
- Persuade prospects to purchase products/services through effective communication
- Maintain detailed records of customer interactions and sales activities
- Meet and exceed monthly sales targets and performance metrics
- Collaborate with sales team to develop effective outreach strategies
- Handle customer inquiries and resolve concerns promptly
- Utilize CRM tools to track leads and manage sales pipelines
Kualifikasi
- Proven experience in telesales or customer-facing communication roles
- Exceptional verbal communication and persuasive abilities
- Proficiency in telephonic communication and WhatsApp business platforms
- Strong negotiation skills with a customer-centric approach
- Ability to work independently while meeting strict deadlines
- High school diploma; additional sales certifications preferred
- Basic computer literacy and CRM software familiarity