Deskripsi Pekerjaan
Join MAS Workspace as a Telemarketing Supervisor and lead our dynamic sales team to achieve exceptional results. We're seeking a results-driven leader with strong management skills and a passion for exceeding targets. In this role, you'll oversee daily operations, mentor telemarketing representatives, and develop strategies to enhance team performance. You'll analyze sales data, implement training programs, and foster a high-energy environment where your team can thrive. If you excel in motivating teams and driving revenue growth, this is your opportunity to make a significant impact in our fast-paced call center environment.
Tanggung Jawab
- Manage and mentor a team of 10-15 telemarketing representatives
- Develop and implement sales strategies to achieve monthly targets
- Monitor team performance through call metrics and KPI tracking
- Conduct regular coaching sessions and performance reviews
- Collaborate with marketing to optimize lead generation campaigns
- Ensure compliance with company policies and industry regulations
- Prepare weekly/monthly performance reports for senior management
Kualifikasi
- Minimum 3 years experience in telemarketing or sales management
- Proven track record of meeting/exceeding sales targets
- Strong leadership and team development skills
- Excellent communication and presentation abilities
- Proficiency in CRM software and analytics tools
- Ability to work under pressure in a fast-paced environment
- Bachelor's degree in Business or related field preferred