Deskripsi Pekerjaan
Are you a detail-oriented professional with a passion for shaping the future of education? RecruitFirst is seeking a dynamic Programme Management and Operations Specialist to support the operational excellence of a leading tertiary education institution in the West Region of Singapore.
In this role, you will be the backbone of academic administrative operations, ensuring that programmes run seamlessly and that both students and faculty receive top-tier support. You will be responsible for end-to-end programme coordination, stakeholder engagement, and process optimization. This is an excellent opportunity for someone who thrives in an academic environment and enjoys managing complex workflows in a fast-paced setting.
If you are a problem-solver who excels at multitasking and building collaborative relationships, we want to hear from you. Join a team where your contributions directly influence the educational experience and administrative efficiency of a prominent tertiary institution.
Tanggung Jawab
- Manage the end-to-end administration and coordination of tertiary-level academic programmes.
- Act as the primary point of contact for student and faculty inquiries regarding curriculum, scheduling, and academic policies.
- Maintain and update student records, grading systems, and course databases with high levels of accuracy.
- Support the planning and execution of academic events, workshops, and orientation programmes.
- Collaborate with cross-functional departments to streamline operational workflows and improve administrative service levels.
- Prepare regular reports on programme performance, enrollment statistics, and feedback analysis for senior management.
- Ensure compliance with institutional regulations and quality assurance standards.
Kualifikasi
- Bachelor’s degree in Business Administration, Education Management, or a related field.
- Minimum 2-3 years of experience in programme management, academic operations, or administration.
- Strong proficiency in Microsoft Office Suite (especially Excel) and student management information systems.
- Excellent interpersonal and communication skills with the ability to engage diverse stakeholders.
- Strong organizational abilities with the capacity to manage tight deadlines and competing priorities.
- Prior experience working within the Singapore higher education sector is highly preferred.
- Self-motivated, proactive, and capable of working independently as well as within a team.