Deskripsi Pekerjaan
We are currently seeking a highly detail‑oriented Transcriber to join our growing administration team in Manila City, Metro Manila. In this part‑time role, you will listen to audio recordings of drive‑thru conversations between customers and AI systems and convert them into clear, accurate written text.
Your primary responsibility will be to produce verbatim transcripts while maintaining proper punctuation, capitalization, and formatting. You’ll be expected to edit drafts for clarity, ensure consistency in terminology, and meet daily productivity targets without compromising quality.
Working as a Transcriber means you’ll play a critical role in training and improving AI speech recognition models. Each transcript contributes directly to a better customer experience, making your work both meaningful and impactful.
This position offers flexible working hours, perfect for students, freelancers, or anyone seeking a manageable side‑income. You’ll have the autonomy to work remotely, using your own computer and headphones. We provide all necessary guidelines, style guides, and basic training to help you get started quickly.
We value accuracy and reliability. If you have a keen ear, fast typing speed, and a passion for language, we’d love to hear from you. Apply today and become a key part of our mission to enhance AI‑driven customer experiences.
Beyond the core task, you’ll have the chance to develop valuable skills in language processing, improve your typing speed, and sharpen your attention to detail—abilities that are highly regarded in any administrative or content‑creation role. Our friendly team is always available for feedback, ensuring you can grow and advance within the company.
Tanggung Jawab
- Listen to and review audio recordings of drive‑thru interactions between customers and AI systems.
- Accurately transcribe spoken content into written text, preserving meaning, tone, and proper punctuation.
- Edit and proofread transcripts to ensure clarity, consistency, and adherence to style guidelines.
- Maintain a steady workflow by meeting daily transcription targets and deadlines.
- Follow confidentiality and data security protocols to protect sensitive information.
- Use transcription tools and software efficiently, reporting any technical issues promptly.
- Collaborate with the team to clarify ambiguous audio segments and improve transcript quality.
- Continuously improve typing speed and accuracy through self‑practice and feedback.
Kualifikasi
- Proven experience as a transcriber, typist, or in a similar role involving audio transcription.
- Excellent English writing skills, with a strong grasp of grammar, spelling, and punctuation.
- Keen attention to detail and ability to catch subtle differences in speech.
- Ability to understand a variety of accents and speech patterns commonly encountered in drive‑thru settings.
- Proficiency in MS Office (Word, Excel) and comfortable using Google Docs.
- Basic familiarity with transcription software or foot pedals is a plus.
- Strong time‑management skills, capable of meeting tight deadlines.
- High school diploma or equivalent; additional training or certification in transcription is advantageous.