Deskripsi Pekerjaan
StaffKing Pte Ltd is currently seeking a proactive and detail-oriented Sales Support Executive to join our dynamic team. This is an urgent opportunity for individuals looking for good career progression within a supportive environment. In this role, you will serve as a critical link between our clients and their customers, specifically supporting operations in the Engineering, Sanitary Wares, and IT sectors.
As a Sales Support Executive, you will be responsible for ensuring the smooth flow of orders by managing Purchase Orders (PO) and Delivery Orders (DO). We pride ourselves on delivering excellence in customer service and require a candidate who can maintain high standards of accuracy and efficiency in a fast-paced setting. Join us to advance your career with a reputable recruitment agency that values professional development.
Tanggung Jawab
- Process and manage Purchase Orders (PO) and Delivery Orders (DO) with a high degree of accuracy and timeliness.
- Provide exceptional customer service support to clients, acting as their primary point of contact for inquiries.
- Coordinate closely with logistics and warehouse teams to ensure the timely shipment and delivery of goods.
- Update and maintain customer databases with the latest order status, product information, and shipping details.
- Prepare and review sales documentation, including invoices, packing lists, and shipping labels.
- Assist in preparing regular sales reports and inventory reconciliation documents.
- Communicate effectively with internal stakeholders to resolve order discrepancies or shipping issues.
Kualifikasi
- Minimum 1-2 years of relevant experience in Sales Support, Customer Service, or Administration.
- Strong proficiency in Microsoft Office Suite, particularly Excel and Outlook.
- Familiarity with ERP systems or order processing software is an advantage.
- Excellent verbal and written communication skills in English.
- High level of organization and the ability to prioritize multiple tasks in a busy environment.
- Strong attention to detail and problem-solving abilities.