Deskripsi Pekerjaan
Are you an experienced HR professional with a deep understanding of North American HR practices? Do you thrive in a digital, remote environment and possess the organizational excellence to support a fast-paced team? This is your opportunity to combine your people-focused leadership with cutting-edge digital expertise in a dedicated US/Canada HR Coordinator role.
We are seeking a highly motivated and detail-oriented US/Canada HR Coordinator to join our growing team. In this pivotal role, you will be the backbone of our HR operations, ensuring a seamless and positive employee experience for our North American workforce. Working full-time remotely from Metro Manila, you will bridge time zones and cultures, handling everything from employee lifecycle management to compliance and payroll coordination.
This role is perfect for someone who is proactive, empathetic, and tech-savvy. You will leverage various HR technologies to streamline processes, maintain impeccable records, and support our strategic HR initiatives. Our client, a prominent private advertiser in the US and Canadian markets, values efficiency, collaboration, and a strong people-first culture. You will collaborate directly with US-based HR leadership and employees across North America, making your ability to work independently, manage complex schedules, and maintain strict confidentiality crucial to your success.
Your daily tasks will include managing the US/Canada employee lifecycle, from onboarding and offboarding to benefits administration and HRIS data management. You will serve as the primary point of contact for employee inquiries, ensuring compliance with federal and state/provincial regulations. Additionally, you will assist in coordinating payroll processes, organizing training initiatives, and supporting the development of HR policies that foster a positive and inclusive remote work culture.
This position offers a unique opportunity to gain invaluable international HR experience without leaving the Philippines, along with a competitive compensation package and a supportive virtual team environment. If you are looking for a challenging and rewarding career where you can make a real impact, we want to hear from you.
Tanggung Jawab
- Manage the full employee lifecycle for US and Canada team members, including onboarding, offboarding, and internal transfers.
- Administer employee benefits programs (health, dental, 401k/RRSP) and respond to employee inquiries regarding benefits, policies, and procedures.
- Support the payroll process by collecting, reviewing, and submitting accurate timesheets and payroll change requests to the finance team.
- Maintain and update HRIS and employee records to ensure data integrity and compliance with US (EEOC, FMLA) and Canadian (ESA, Employment Standards) regulations.
- Serve as the primary HR point of contact for employees, providing guidance on company policies, conflict resolution, and performance management.
- Assist with recruitment coordination, including scheduling interviews, conducting reference checks, and extending employment offers for North American roles.
- Coordinate employee training and development initiatives, tracking completion and maintaining training records in the LMS.
- Support the HR team in developing and implementing HR policies, programs, and initiatives that align with business goals and foster a positive virtual culture.
Kualifikasi
- Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
- At least 3-5 years of experience in an HR Coordinator or Generalist role, preferably supporting US or Canadian operations.
- Strong understanding of US federal and state employment laws (FLSA, FMLA, ADA) and/or Canadian provincial employment standards is highly preferred.
- Excellent written and verbal communication skills in English, with the ability to communicate effectively across different cultures and time zones.
- Proven experience with HRIS platforms (e.g., BambooHR, Workday, ADP, Paylocity) and proficiency in the Microsoft Office 365 suite, particularly Excel, Word, and Teams.
- Strong organizational and time-management skills with the ability to manage multiple priorities and meet strict deadlines in a remote working environment.
- High level of integrity, professionalism, and discretion in handling confidential and sensitive information.
- Proactive problem-solving skills and a customer-service oriented mindset.