Deskripsi Pekerjaan
Join Foundever as a US Payroll Officer and deliver exceptional value to our clients by ensuring accurate and timely payroll processing. In this pivotal role, you will manage complex payroll functions while providing top-tier customer support to US-based employees. We are seeking a detail-oriented professional who thrives in a fast-paced BPO environment and is passionate about data accuracy and client satisfaction.
As a US Payroll Officer, you will be responsible for processing monthly payroll, responding to inquiries regarding pay slips and tax deductions, and resolving escalations efficiently. Your work will directly impact the financial well-being of our clients' employees, requiring a high level of integrity and precision. If you have 1 year of experience in US payroll and are looking for a rewarding career opportunity with a global leader, we want to hear from you.
Tanggung Jawab
- Process monthly US payroll accurately and on schedule using payroll systems.
- Respond to employee queries regarding pay stubs, tax forms, and bank details.
- Investigate and resolve payroll discrepancies and high-priority escalations.
- Ensure strict adherence to US payroll tax regulations and compliance standards.
- Collaborate with the HR and Finance departments to maintain data integrity.
- Prepare and maintain detailed payroll reports for audit purposes.
- Handle sensitive employee information with the highest level of confidentiality.
Kualifikasi
- 1+ years of experience in US Payroll processing.
- Strong knowledge of US payroll tax regulations (W-2, 1099, FICA).
- Excellent written and verbal communication skills in English.
- Proficiency in MS Excel and payroll software (ADP, Workday, or similar).
- Associate’s or Bachelor’s degree in Accounting, Finance, or a related field.
- Strong problem-solving skills and the ability to work under pressure.
- Customer service-oriented mindset with a focus on accuracy.