Deskripsi Pekerjaan
Join Katie-Jeyn Romeyn International as a Virtual Assistant specializing in Lead Management Administration. This critical role is pivotal to our operational success, requiring meticulous attention to detail and proactive client engagement. You'll be the cornerstone of our lead conversion pipeline, responsible for qualifying incoming inquiries, confirming event attendance, and maintaining CRM data integrity. As a key support function, you'll collaborate with cross-functional teams to ensure seamless daily operations while upholding our high standards of client communication. The ideal candidate thrives in a dynamic virtual environment, balancing administrative precision with relationship-building finesse. This position offers an excellent opportunity to develop advanced CRM and project management skills within a growing international organization.
Tanggung Jawab
- Manage and qualify incoming leads through systematic tracking and prioritization
- Confirm event attendance and coordinate client communications for scheduled engagements
- Maintain 100% accuracy in CRM data entry and lead status updates
- Generate weekly/monthly lead performance reports for management review
- Coordinate with sales team to ensure timely lead follow-up and conversion
- Support daily operational tasks including calendar management and documentation
- Implement lead nurturing strategies to improve conversion rates
Kualifikasi
- Minimum 2 years of experience in virtual assistance or lead management roles
- Proficiency with CRM platforms (Salesforce, HubSpot, or similar)
- Exceptional organizational skills with attention to detail
- Strong written and verbal communication abilities
- Ability to work independently with minimal supervision
- Experience in event coordination or client confirmation processes
- Proven track record in maintaining data integrity in customer databases