Deskripsi Pekerjaan
We are seeking a highly skilled Virtual Assistant to serve as our Senior Sales Associate / Intake Coordinator. This is a critical role where you will represent the face of our company, managing client consultations with the highest level of professionalism and empathy.
As the primary point of contact for prospective clients, you will be responsible for conducting initial consultations, gathering essential intake information, and guiding clients through our service offerings. We are looking for a self-motivated individual who excels in sales and administrative support, ensuring that every client interaction leads to a positive experience. If you have a background in healthcare or high-touch client services and are ready to take your career to the next level, we want to hear from you.
Tanggung Jawab
- Manage inbound and outbound client calls and emails with a professional demeanor.
- Conduct initial sales consultations and comprehensive intake assessments.
- Update and maintain accurate client records in our CRM system.
- Schedule appointments and manage executive calendars efficiently.
- Follow up with leads to convert inquiries into confirmed appointments.
- Ensure all documentation is processed in compliance with privacy regulations.
- Assist with general administrative tasks to support the sales team's workflow.
Kualifikasi
- Proven experience as a Virtual Assistant, Sales Associate, or Intake Coordinator.
- Strong verbal and written communication skills.
- Experience in healthcare or reproductive sciences is highly preferred.
- Proficiency in CRM software and the Microsoft Office Suite.
- Ability to handle sensitive information with strict discretion and confidentiality.
- Strong organizational skills and the ability to prioritize tasks effectively.
- High school diploma or equivalent required; Bachelor's degree preferred.