Deskripsi Pekerjaan
Join CiviCom as a Virtual Patient Care Coordinator and become an essential part of our healthcare team! This remote/hybrid position in Alabang offers you the opportunity to make a real difference in patients' lives while enjoying the flexibility of working from home. As a Virtual Patient Care Coordinator, you'll be the first point of contact for patients, greeting them with a warm smile and ensuring their information is accurately recorded. You'll verify insurance coverage, schedule appointments, and coordinate with healthcare providers to ensure seamless patient care. This role requires excellent communication skills, attention to detail, and a passion for helping others. If you're looking for a rewarding career in healthcare that offers work-life balance, this is the perfect opportunity for you. Apply now to join our dynamic team and contribute to improving patient experiences in the comfort of your own home.
Tanggung Jawab
- Greet incoming patients professionally and verify their personal information
- Review and validate patient insurance coverage and eligibility
- Schedule and manage patient appointments efficiently
- Coordinate with healthcare providers to ensure seamless patient care
- Maintain accurate and up-to-date patient records in the system
- Address patient inquiries and resolve concerns with empathy and professionalism
- Collaborate with the healthcare team to optimize patient flow and experience
Kualifikasi
- Bachelor's degree in healthcare administration, nursing, or related field (preferred)
- Previous experience in healthcare coordination or patient services (1-2 years)
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Proficiency in healthcare software and digital tools
- Ability to work independently and manage time effectively in a virtual environment
- Problem-solving skills and ability to handle sensitive information confidentially
- Empathetic approach to patient care and service orientation