Deskripsi Pekerjaan
Are you a ZOHO power user with a passion for administrative excellence? VA Masters is looking for a detail-oriented ZOHO Specialist & Executive Assistant to join our high-performing team. In this role, you will be the backbone of our operations, leveraging the ZOHO suite to optimize workflows, manage executive schedules, and drive organizational efficiency.
We are looking for someone who doesn't just 'use' the software, but understands how to configure and maintain it to solve real business challenges. If you are highly organized, tech-savvy, and thrive in a fast-paced remote environment, we want to hear from you!
Tanggung Jawab
- Configure and maintain ZOHO CRM, ZOHO Desk, and ZOHO Projects to support team operations.
- Provide comprehensive administrative support to the executive team, including calendar management and email correspondence.
- Develop and automate workflows and blueprints within the ZOHO ecosystem to minimize manual tasks.
- Manage data hygiene and perform regular audits of records within the CRM.
- Coordinate cross-functional tasks and track progress using ZOHO Projects.
- Generate insightful performance reports and dashboards for leadership review.
- Troubleshoot technical issues for internal users and liaise with ZOHO support when necessary.
Kualifikasi
- Proven experience as a ZOHO Administrator or Power User (specifically ZOHO One/CRM).
- Strong background in executive-level administrative support or virtual assistance.
- Demonstrated ability to map out and automate business processes.
- Excellent verbal and written communication skills in English.
- High level of proficiency in G-Suite, Slack, and project management tools.
- Strong analytical mindset with an eye for detail and data accuracy.
- Ability to work independently with minimal supervision in a remote setup.
- A stable internet connection and a conducive home-office environment.